Privacy Policy

1. Introduction

Welcome to Guava Tri (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for processing your personal data for specific purposes
• Contract: Processing is necessary for performance of a contract with you or to take steps at your request prior to entering into a contract
• Legal Obligation: Processing is necessary to comply with our legal obligations
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., fraud prevention, network security, improving our services) where such interests are not overridden by your rights

3. Information We Collect

We may collect the following types of information:

Personal Information

When you use our services, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Training and fitness data
• Any other information you provide voluntarily

Usage Data

We may also collect information about how you access and use our website and services, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues
• Protect against, identify, and prevent fraud and other illegal activity

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Preference cookies: Enable the website to remember your preferences
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies and individuals that provide services on our behalf
• Business Partners: Trusted partners who help us provide and improve our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or UK, you have the following data protection rights under GDPR:

• Right of Access: You have the right to request a copy of your personal information
• Right to Rectification: You have the right to correct inaccurate or incomplete information
• Right to Erasure (“Right to be Forgotten”): You have the right to request deletion of your personal information
• Right to Restriction of Processing: You have the right to request restriction of processing of your personal information
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format
• Right to Object: You have the right to object to processing of your personal information based on legitimate interests
• Right to Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within 30 days.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer personal data from the EEA or UK to other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal information in accordance with GDPR requirements.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@guavatri.com